Atas casino Privacy Policy – Malaysia Member Data Protection

This Privacy Policy ("Policy") describes the personal data protection practices of atas casino ("we", "Platform") regarding information collected from users and members ("you") who access or use our services at https://atascasino.onl and related mobile applications.

We understand that your trust is our most valuable asset. That is why we are committed to handling your personal data with the highest standards of care, security, and transparency. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.

This Policy applies to all atas casino services including online games, betting, VIP programs, promotions, customer support, and all communication channels we operate.

Atas casino collects various categories of personal data depending on the type of interaction you have with our platform. The following table outlines those data categories:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as medical information, religious beliefs, or political views unless required by law.

Atas casino collects personal data through several key channels:

• Account registration: When you register as a new member, you provide basic information such as your name, email, phone number, and date of birth directly.
• Identity verification (KYC): When you upload verification documents to complete the KYC process in order to enable fund withdrawals.
• Financial transactions: Bank account information and transaction records are collected automatically when you make a deposit or withdrawal.
• Platform usage: Technical and usage data is collected automatically via cookies, server logs, and similar tracking technologies when you browse or use the platform.
• Support communication: When you contact our customer support team via live chat or email, the content of that communication is recorded for quality assurance and troubleshooting purposes.
• Mobile device: When you use the atas casino app, device information including device model and unique identifiers may be collected to enhance your user experience.

We use your personal data exclusively for the following purposes, each supported by a lawful basis:

• Service provision: To manage your account, process financial transactions, enable access to games, and provide effective customer support.
• Identity verification: To comply with KYC and anti-money laundering (AML) requirements mandated by the regulatory authorities.
• Platform security: To detect and prevent fraud, hacking, system abuse, and other unlawful activities in order to protect all members.
• Legal compliance: To fulfil reporting and compliance obligations to the relevant authorities when required by law.
• Service improvement: To analyse aggregated usage patterns in order to improve platform design, performance, and the overall user experience.
• Service communication: To send important notifications relating to your account, transactions, policy updates, and security information.
• Marketing (with consent): To send promotional information and special offers to members who have consented to receive marketing communications. You may withdraw this consent at any time.

Atas casino does not sell your personal data to any party for marketing purposes. However, in certain limited situations, data may be shared with the following parties:

• Payment service providers: Payment processors integrated with our platform require access to the transaction information necessary to process your deposits and withdrawals. These providers are bound by strict data protection agreements.
• Game software providers: Companies that provide games on our platform may receive non-individually identifiable usage statistics for game improvement purposes.
• Regulatory authority: When required by law or court order, we will disclose the necessary information to the relevant authorities, including law enforcement agencies.
• Fraud prevention services: We engage specialised third-party services in fraud detection and prevention to protect all platform members.

Atas casino implements multiple layers of technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure:

• Transmission encryption: All communications between your device and our servers are secured with TLS 1.3 protocol and 256-bit SSL encryption.
• Storage encryption: Sensitive data stored in our database is encrypted using industry-recognized encryption algorithms.
• Internal access controls: Access to member data is restricted based on the principle of least privilege. Only staff with a legitimate work need may access specific data categories.
• Two-factor authentication: Our internal systems are protected with multi-factor authentication to prevent unauthorised access by external parties.
• Regular security audits: We conduct regular penetration testing and security audits to identify and address vulnerabilities before they can be exploited.
• Staff training: All staff who handle member data receive regular data protection training and are bound by confidentiality agreements.

Atas casino only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law:

• Active account data: Retained for as long as your account is active and for a reasonable period after account closure for audit and compliance purposes.
• Financial transaction records: Retained for a minimum of seven (7) years after the transaction occurs, in line with Malaysia's financial legal requirements.
• KYC Documents: Retained for the duration required by applicable anti-money laundering regulations.
• Support communication logs: Retained for three (3) years for reference and dispute resolution purposes.
• Technical data and logs: Retained for a maximum of 12 months before being automatically deleted or anonymized.

Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be re-identified.

Atas casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting information on how visitors use our website to help us improve performance and user experience.
• Functionality cookies: Storing your preferences such as language and display settings to provide a more personalised experience.
• Analytics cookies: Help us understand aggregate usage patterns for continuous platform improvement.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the atas casino platform.

As an atas casino member, you have the following rights regarding your personal data that we hold:

The atas casino platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete such data and close the associated account.

If you become aware that someone under the age of 18 has registered or is using our platform, please notify our support team immediately so that appropriate action can be taken.

Atas casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant amendments occur, we will:

• Updating the "Last Updated" date at the top of this document.
• Notifying all active members via email or in-platform notification at least three days before any amendment takes effect.
• In the case of highly significant amendments, we may request fresh consent from members before proceeding with data processing.

Continued use of the platform after any Policy amendment takes effect will be considered acceptance of the updated Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us via:

• Live Chat: Available 24/7 within the atas casino platform — the fastest way to get a response.
• Email: [email protected] — for written enquiries that require documentation.

Our data protection team is committed to responding to all enquiries within three business days. For formal data rights requests, please include "Data Rights Request" in your message subject line for faster processing.